In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations.
From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.
Or split into 4x interest-free payments of 25% on orders over R50
Learn more
In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations.
From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.
Imprint | Johns Hopkins University Press |
Country of origin | United States |
Release date | February 2008 |
Availability | Supplier out of stock. If you add this item to your wish list we will let you know when it becomes available. |
First published | November 2007 |
Authors | Benjamin W. Pearce |
Dimensions | 279 x 216 x 19mm (L x W x T) |
Format | Paperback - Trade |
Pages | 360 |
Edition | second edition |
ISBN-13 | 978-0-8018-8718-5 |
Barcode | 9780801887185 |
Categories | |
LSN | 0-8018-8718-6 |