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Re-Organising Service Work - Call centres in Germany and Britain (Paperback)
Karen A. Shire
,
Ursula Holtgrewe
,
Christian Kerst
R
1,084
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Re-Organising Service Work - Call centres in Germany and Britain (Hardcover)
Karen A. Shire
,
Ursula Holtgrewe
,
Christian Kerst
R
3,398
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Technologiegestutzte Dienstleistungsinnovation in der Gesundheitswirtschaft (German, Paperback, 2012 ed.)
Karen A. Shire
,
Jan Marco Leimeister
R
2,237
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On the Front Line - Organization of Work in the Information Economy (Paperback)
Stephen J. Frenkel
,
Marek Korczynski
,
Karen A. Shire
,
May Tam
R
1,039
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Ships in 12 - 17 working days