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Performance Analysis and Optimization of Inbound Call Centers (Paperback, Softcover reprint of the original 1st ed. 2003)
Raik Stolletz
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3,067
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Call Center Management in Der Praxis - Strukturen Und Prozesse Betriebswirtschaftlich Optimieren (German, Hardcover, 2004 ed.)
Stefan Helber
,
Raik Stolletz
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1,980
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Call Center Management in Der Praxis - Strukturen Und Prozesse Betriebswirtschaftlich Optimieren (German, Paperback, Softcover Reprint of the Original 1st 2004 ed.)
Stefan Helber
,
Raik Stolletz
R
1,425
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Ships in 10 - 15 working days