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Comparative Perspectives on E-Government - Serving Today and Building for Tomorrow (Paperback)
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2,026
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Ships in 12 - 17 working days
Engaging in Evaluation and Assessment Research (Paperback)
Peter Hernon
,
Robert E Dugan
,
Danuta A. Nitecki
R
2,074
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Ships in 10 - 15 working days
Assessing Service Quality - Satisfying the Expectations of Library Customers (Paperback, 3rd Revised edition)
Peter Hernon
,
Ellen Altman
,
Robert E Dugan
R
2,331
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Higher Education Outcomes Assessment for the Twenty-First Century (Paperback)
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1,764
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Managing with Data - Using ACRLMetrics and PLAmetrics (Paperback)
Peter Hernon
,
Robert E Dugan
,
Joseph R Matthews
R
2,622
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Getting Started with Evaluation (Paperback)
Peter Hernon
,
Robert E Dugan
,
Joseph R Matthews
R
2,007
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Viewing Library Metrics from Different Perspectives - Inputs, Outputs, and Outcomes (Paperback)
Robert E Dugan
,
Peter Hernon
,
Danuta A. Nitecki
R
2,176
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Revisiting Outcomes Assessment in Higher Education (Paperback)
Peter Hernon
,
Robert E Dugan
,
Candy Schwartz
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1,944
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Outcomes Assessment in Higher Education - Views and Perspectives (Paperback)
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1,820
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U.S. Government on the Web - Getting the Information You Need, 3rd Edition (Paperback, 3rd Revised edition)
Peter Hernon
,
Robert E Dugan
,
John A. Shuler
R
2,109
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Ships in 10 - 15 working days