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Brand
Edward Elgar Publishing Ltd
Routledge
Springer Nature Switzerland AG
The Free Press
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Showing 6 Results in All Departments
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Handbook of Service Marketing Research (Paperback)
R
1,591
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Ships in 12 - 17 working days
E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Hardcover)
Roland T. Rust
,
P.K. Kannan
R
5,480
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E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Paperback)
Roland T. Rust
,
P.K. Kannan
R
1,532
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Ships in 12 - 17 working days
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R
158
The Feeling Economy - How Artificial Intelligence Is Creating the Era of Empathy (Paperback, 1st ed. 2021)
Roland T. Rust
,
Ming-Hui Huang
List Price
R
875
R
717
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Ships in 10 - 15 working days
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R
2,382
Handbook of Service Marketing Research (Hardcover, Uk Ed.)
List Price
R
2,857
R
475
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Out of stock
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R
140
Driving Customer Equity - How Customer Lifetime Value Is Reshaping Corporate Strategy (Hardcover, Ed)
Roland T. Rust
,
Valarie A. Zeithaml
,
Katherine N Lemon
List Price
R
1,368
R
1,228
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Ships in 10 - 15 working days