2009 BPM and Workflow Handbook - Spotlight on Government (Paperback)

The question, "How can governments manage change organizationally and be agile operationally?" is answered in this special spotlight on BPM in Government with specific emphasis on the USA government where agencies, armed forces, states and cities are facing almost insurmountable challenges. This is a book for business people who just want to understand the how and why of process automation and integration in simple non-jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, tech-savvy ideas for implementations and more. Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.