Contents:
Part 1: Crisis Management: Theory, systems and practice 1.
Denis Smith and
Dominic Elliott (2001
) Crisis management
Perrow, C. (1994) 'The limits of safety: The enhancement of a theory of accidents', Journal of Contingencies and Crisis Management, 2(4), pp. 212-220. 3.
Shrivastava, P.,
Mitroff, I.,
Miller, D. and
Miglani, M. (1988) 'Understanding industrial crises', Journal of Management Studies, 25(2), pp. 283-303. 4.
Mitroff, I., Pauchant, T. and
Shrivastava, P. (1988) The structure of man-made organizational crisis', Technological Forecasting and Social Change, 33, pp83-107. 5.
Miller, D (1988
) Organisational pathology and industrial crisis, Industrial Crisis Quarterly 2 (1) pp 65-74 6.
Dominic Elliott Section Commentary
Part 2: Modelling the Crisis Management Process 8.
Smith, D. Modelling crises
Mitroff, I.,
Pauchant, T. and
Shrivastava, P. (1988) The structure of man-made organizational crisis', Technological Forecasting and Social Change, 33, pp83-107.
11.
Pauchant, T. and
Mitroff, I.I. (1988) `Crisis prone versus crisis avoiding organisations', Industrial Crisis Quarterly, 2, pp. 53-63. 12.
Smith, D. (1990) 'Beyond contingency planning - Towards a model of crisis management'. Industrial Crisis Quarterly. 4(4). pp. 263-275. 13.
Roberts, K. H. (1990) 'Some characteristics of one type of High Reliability Organization', Organization Science, 1(2), pp. 160-177. 14.
Fortune, J. and
Peters, G. (1994) 'Systems analysis of failures as a quality management tool', British Journal of Management, 5, pp. 205-213. 15.
Turner, B.A. and
Toft, B. (1988) 'Organizational learning from disasters', in Emergency Planning for Industrial Hazards, London: Elsevier Applied Science, pp. 297-313. 16.
Weick, K.E. (1988) "Enacted sensemaking in crisis situations" Journal of Management Studies, 25, pp. 305-317 17.
Professor Charles Perrow, Yale University Section Commentary
Part 3: The Crisis of Management: Cultural and Psychological Dynamics of Risk and Crisis Management 18.
Denis Smith Latent error, management and the incubation of failure within crisis management 19.
Rasmussen, J. (1982) 'Human errors: A taxonomy for describing human malfunction in industrial installations', Journal of Occupational Accidents, 4, pp. 311-335. 20.
Reason, J. (1990) 'The contribution of latent human failures to the breakdown of complex systems', Philosophical Transactions of the Royal Society of London, B, 37, pp. 475-484. 21.
Weick, K.E.. (1993) "The collapse of sensemaking in organizations: The Mann Gulch Disaster", Administrative Science Quarterly, 38, pp. 628-652. 22.
Radell, W.W. (1992) 'Storming and catastrophic systems failure', Industrial Crisis Quarterly, 6, pp. 295-312. 23.
Thierry Pauchant Section Commentary Part 4: Crisis management in practice 24.
Smart, C. and
Vertinsky, I. (1977) 'Designs for crisis decision units', Administrative Science Quarterly, 22, pp. 640-657. 25.
Weick, K.E. and
Roberts, K. H. (1993) 'Collective minds in organizations: Heedful interrelating on flight decks', Administrative Science Quarterly, 38, pp. 357-381. 26.
Elliott, D. and
Smith, D. (1993) 'Football stadia disasters in the United Kingdom: Learning from tragedy', Industrial and Environmental Crisis Quarterly, 7(3) pp.205-229. 26.
Professor Paul Shrivastava, Bucknell University Section Commentary