South Africa's BPO Service Advantage - Becoming Strategic in the Global Marketplace (Hardcover)
Leslie P. Willcocks, Mary C. Lacity, A. CraigSince 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
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Product Description
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
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Product Details
General
Imprint | Palgrave Macmillan |
Country of origin | United Kingdom |
Series | Technology, Work and Globalization |
Release date | February 2015 |
Availability | Expected to ship within 12 - 17 working days |
First published | 2015 |
Authors | Leslie P. Willcocks, Mary C. Lacity, A. Craig |
Dimensions | 235 x 155 x 19mm (L x W x T) |
Format | Hardcover |
Pages | 211 |
ISBN-13 | 978-1-137-47404-9 |
Barcode | 9781137474049 |
Categories | |
LSN | 1-137-47404-1 |
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