Tackle Office Nightmares - How to Cope with Tricky Situations and People (Paperback)

While we'd all like a quiet life, there are some situations that can't be ignored. In our new age of hybrid working, workplace bullying is still an issue both in the office and online, and discrimination is commonplace. Key customers are increasingly demanding, won't take no for an answer and aren't afraid to tell you so. Tackle Office Nightmares offers solutions and step-by-step advice on a wide range of contemporary issues, including how to defuse tense situations, where to turn if you think you are being discriminated against, and stepping in to help others.