Warranty Management and Product Manufacture (Paperback, Softcover reprint of hardcover 1st ed. 2006)
D.N.Prabhakar Murthy, Wallace R. BlischkeThe only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.
Shows how to make warranty management an effective tool for enhancing customer satisfaction.
Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style.
Written by two of the world 's leading experts in warranty management.
Or split into 4x interest-free payments of 25% on orders over R50
Learn more
37880
@R355pm x 12* 
Ships in 10 - 15 working days
Add to wish listDonate to Against Period Poverty
Product Description
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.
Shows how to make warranty management an effective tool for enhancing customer satisfaction.
Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style.
Written by two of the world 's leading experts in warranty management.
Customer Reviews
No reviews or ratings yet - be the first to create one!
Product Details
General
Imprint | Springer London |
Country of origin | United Kingdom |
Series | Springer Series in Reliability Engineering |
Release date | October 2010 |
Availability | Expected to ship within 10 - 15 working days |
First published | 2006 |
Authors | D.N.Prabhakar Murthy, Wallace R. Blischke |
Dimensions | 235 x 155 x 17mm (L x W x T) |
Format | Paperback |
Pages | 302 |
Edition | Softcover reprint of hardcover 1st ed. 2006 |
ISBN-13 | 978-1-84996-964-2 |
Barcode | 9781849969642 |
Categories | Books - All Books  Reference & InterdisciplinaryCommunication studiesInformation theoryCybernetics & systems theory |
LSN | 1-84996-964-7 |
Be the first to know about our
latest deals & promos! Subscribe Now
